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FAQS
What is the turnaround time?
Ready to ship (RTS) turnaround time (TAT) is 2-3 business days
Pre-order TAT is different per item and is included in the item's description. See the individual item for TAT.
Are returns allowed?
Returns/exchanges are allowed within 10 business days of delivery. To initiate a return email us at southernsweetpeaofficial@gmail.com with your order number, item, and description of why you want it returned. See footer below for more information.
How do I care for my bows/outfits?
We recommend hand washing bows with mild detergent and lay flat to dry. We recommend checking the individual clothing tag of all outfits for care instructions.
What size should I get?
See our size page.
What are Sweet Pea Rewards and how do I sign up?
Our Sweet Pea Rewards Program gives you points to save money on future purchases. It's easy and free to sign up. Just click on the little shopping bag at the home page to sign up. As part of the Sweet Pea Rewards you receive 10 points for every $1 spent plus many other ways to earn points including following us on our social media platforms. Every 1000 points can be redeemed for $5 off. We also have double and triple point weekends so make sure to sign up to our VIP Facebook Group to stay in the know!
How much is shipping?
All shipping is Ground Shipping (4-5 days) and is $6 for orders under $100 and free over $100. We also offer shipping insurance.
I love Southern Sweet Pea and want to know about new product! How can I do this?
We have instagram, Facebook, and a special Facebook VIP group that has access to special deals, giveaways, and announcements. See the link at the bottom of our home page and join us!
Do not leave small children unattended or sleeping while wearing any of our accessories. ALL items should be worn with adult supervision.