What is the turnaround time?
For all non-preorder items turnaround time is currently 1-2 weeks. For those last minute birthday parties and photo shoots, we offer rush TAT for an extra $9 which guarantees your bows to be shipped the next business day using priority mail.
Pre-order TAT is different per item and is included in the item's description. See the individual item for TAT.
Are returns allowed?
All sales are final. If there is any issue with your order though please contact us and we will do our best to make it right! Our email is email@example.com
How do I care for my bows?
Hand wash with mild detergent and lay flat to dry.
What size should I get?
See our size page.
What are Sweet Pea Rewards and how do I sign up?
Our Sweet Pea Rewards Program gives you points to save money on future purchases. It's easy and free to sign up. Just click on the little shopping bag at the home page to sign up. As part of the Sweet Pea Rewards you receive 10 points for every $1 spent plus many other ways to earn points including following us on our social media platforms. Every 1000 points can be redeemed for $5 off. We also have double and triple point weekends so make sure to sign up to our VIP Facebook Group to stay in the know!
How much is shipping?
All shipping is First Class (4-5 days) and is $4 for orders under $35 and free over $35. Priority Shipping (2-3 days) is also available with a rush fee 1 business day TAT for $9 and is insured for up to $100. We offer shipping insurance through Route.
What is a drop?
We add new bows to our collection every Friday at 6pm CST. Check us out frequently for new products!
I would love to see a certain pattern, style, etc. but I don't see it on the website. How do I contact you?
We LOVE feedback at Southern Sweet Pea and we are always looking for new ways to make our sweet pea's look absolutely perfect! Please email us at firstname.lastname@example.org with your ideas and questions.
I love Southern Sweet Pea and want to know about new product! How can I do this?
We have instagram, Facebook, and a special Facebook VIP group that has access to special deals, giveaways, and announcements. See the link at the bottom of our home page and join us!
Do not leave small children unattended or sleeping while wearing any of our accessories. ALL items should be worn with adult supervision.